TSA employees aren’t alone in spotting suspicious behavior to prevent terrorist threats

Dean of hospitality says organizations like hotels, restaurants and convention centers need to be aware and report unusual behavior

Published Mar. 02, 2010

The Transportation Security Administration (TSA) has become more aware of suspicious activity post 9/11, but airports aren’t the only organizations that need to proceed with caution. Mike Hampton, dean of Lynn’s College of Hospitality Management, says watching for – and reporting – suspicious behavior in hospitality organizations like hotels, restaurants, cruise lines and convention centers can help prevent and avoid terrorist threats.

As a member of the Business Partners Against Terrorism Program organized by the Palm Beach County Sheriff's Office, Hampton recently participated in a video interview about the importance of such efforts. “The initiative by Homeland Security,” says Hampton, “is to drive awareness and participation among hospitality business operators and managers regarding the importance of alerting law enforcement officials of unusual or out-of-the-ordinary observations they may make, all while accomplishing their day-to-day responsibilities.”

Although the hospitality industry in the United States hasn’t seen a major attack, other countries have had recent incidents including India where terrorists raided two center-city hotels, Indonesia where terrorists blew up a popular nightclub and Egypt where terrorists stopped a caravan of tourists on a motorcoach.